Privacy Policy

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Privacy Policy

B3NET Inc.

Last Updated: October 6, 2026

We use optional analytics and marketing technologies only with your permission. Select “Accept Tracking” to allow them or “Do Not Track” to continue without them.

B3NET Inc. (“B3NET,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or interact with our websites, landing pages, subdomains, forms, chat tools, payment links, customer portals, and online services.

This Privacy Policy applies to www.b3net.com, maintenance.b3net.com, and any related B3NET-owned or B3NET-operated websites, landing pages, forms, chat tools, mobile websites, customer inquiry pages, service pages, proposal pages, subscription pages, and online services that link to or reference this Privacy Policy (collectively, the “Site”).

This Privacy Policy also explains your choices and privacy rights, including rights that may apply to residents of California, Texas, the United Kingdom, the European Economic Area, India, and other applicable jurisdictions.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

Information We Collect

We may collect personal information from you when you visit our Site, fill out a contact form, request a proposal, select a service plan, purchase or subscribe to a website maintenance plan, make a payment through a third-party payment gateway, subscribe to our newsletter, respond to a survey or marketing communication, use our chatbot, download a resource, register for an offer, or otherwise interact with us.

The types of personal information we may collect include:

Contact information, such as your name, business name, email address, mailing address, phone number, and job title.
Business inquiry information, such as your website URL, service interest, project details, plan interest, budget range, preferred contact method, and messages you submit to us.
Maintenance plan and subscription information, such as the plan you select, billing frequency, subscription status, start date, renewal status, cancellation status, support requests, service history, website maintenance needs, and related account information.
Payment and billing information, such as billing name, billing address, invoice details, transaction details, selected service plan, subscription amount, payment status, payment confirmation, refund or cancellation information, and limited payment method details such as card brand, last four digits, expiration month/year, customer ID, subscription ID, transaction ID, or payment token where provided by a third-party payment processor.
Payment gateway information processed by third parties. When you make a payment, subscribe to a maintenance plan, or authorize recurring billing through a third-party payment gateway, your payment card or bank information may be collected and processed directly by that third-party payment processor. B3NET does not intend to receive or store full credit card numbers or card security codes through our own website systems when payments are processed by a third-party payment gateway.
Marketing and communication information, such as newsletter preferences, email engagement, campaign responses, form submissions, CRM activity, lead source, and communication history.
Chatbot and lead capture information, such as your name, email address, phone number, company name, website URL, project needs, chat messages, service interest, and any other information you voluntarily provide through the chatbot.
Technical and usage information, such as IP address, browser type, device type, operating system, referral source, pages visited, time spent on pages, clicks, form interactions, approximate location, and other analytics data.
Cookie and tracking information collected through cookies, pixels, tags, analytics tools, advertising platforms, CRM tracking, payment-link tracking, subscription-page tracking, and similar technologies, where permitted by applicable law and your privacy choices.
Demographic or preference information, such as industry, interests, service preferences, business size, and other information relevant to customer surveys, offers, or marketing campaigns.
Any other information you voluntarily provide to us.

We may also receive information from third-party tools or service providers, such as CRM platforms, email marketing platforms, analytics providers, advertising networks, payment processors, payment gateways, subscription billing platforms, chatbot providers, scheduling tools, customer portals, and social media platforms.

We do not intentionally collect sensitive personal information, such as government identification numbers, precise geolocation, health information, biometric data, race, religion, political opinions, or children’s information, unless you voluntarily provide it and it is necessary for a specific business purpose.

Privacy Choices and Tracking Technologies

We use optional analytics and marketing technologies only with your permission. When our privacy preference tool is displayed, you may select “Accept Tracking” to allow optional analytics, advertising, marketing, CRM visitor identification, and similar tracking technologies, or select “Do Not Track” to continue using the Site without those optional technologies.

What Loads After You Accept Tracking

If you select “Accept Tracking,” we may activate optional technologies used to understand website activity, measure marketing performance, improve our services, and support advertising and lead-management activities.

Depending on the services being used on the Site, these technologies may include:

Analytics services, such as Google Analytics 4 (GA4).
Advertising and conversion-measurement technologies, such as Google Ads.
Advertising pixels or similar technologies from platforms such as Meta or LinkedIn.
CRM visitor-identification, lead-tracking, and marketing automation technologies.
Remarketing, retargeting, attribution, and audience-measurement tools.
Optional cookies, pixels, tags, scripts, advertising identifiers, and similar technologies associated with these services.

When these technologies are enabled, information such as your IP address, browser and device information, referring page, pages viewed, interactions, approximate location, campaign information, URL parameters, and conversion activity may be processed by B3NET and the applicable service providers as described in this Privacy Policy.

Selecting “Accept Tracking” does not authorize B3NET to collect information beyond the purposes described in this Privacy Policy.

What Remains Operational Without Tracking

If you select “Do Not Track,” have not yet made a tracking selection, or where an applicable legally recognized opt-out signal requires optional tracking to remain disabled, the Site is intended to continue operating using only technologies reasonably necessary for website functionality, security, fraud prevention, network management, consent management, and services you specifically request.

This means that essential features may remain operational, including:

Website navigation and delivery of requested pages.
Security, fraud prevention, bot protection, and abuse prevention.
Essential server, hosting, network, and content-delivery functions.
Privacy preference and consent-management functionality.
Contact, proposal, and other forms that you intentionally choose to submit.
Customer login, account, billing, payment, or subscription functionality you intentionally use.
Other functionality necessary to provide a service or respond to an action you specifically request.

When optional tracking has not been accepted, B3NET intends not to activate optional analytics, behavioral advertising, remarketing, advertising pixels, or CRM visitor-identification technologies that require consent or are subject to an applicable opt-out right.

The Site may still process limited technical information that is reasonably necessary to deliver requested pages, maintain security, prevent fraud, remember your privacy selection, or provide a service you intentionally request.

Changing Your Tracking Selection

You may change your tracking preference at any time through the privacy or cookie preference control available on the Site.

If you previously selected “Accept Tracking” and later change your preference to “Do Not Track,” B3NET will use reasonable measures to prevent optional tracking technologies from operating during subsequent Site activity after the updated preference has been applied.

Changing your preference does not automatically delete information that was lawfully collected before you changed your selection. You may also delete existing cookies through your browser settings or submit a privacy request to B3NET where applicable.

If you later change from “Do Not Track” to “Accept Tracking,” optional technologies may begin operating from that point forward in accordance with your new selection.

Global Privacy Control (GPC)

Where required by applicable law, B3NET recognizes and honors supported Global Privacy Control (GPC) signals as a request to opt out of activities that may constitute the sale or sharing of personal information, targeted advertising, or cross-context behavioral advertising.

When a valid GPC signal is detected and applicable to your use of the Site, optional advertising, behavioral tracking, and other technologies subject to the opt-out request are intended to remain disabled for that browser or device.

A GPC signal generally applies to the browser or device from which the signal is transmitted. If you use another browser or device, you may need to enable GPC separately on that browser or device.

GPC does not prevent processing that is reasonably necessary to operate the Site, provide a service you request, maintain security, prevent fraud, process a form you intentionally submit, or comply with applicable law.

Forms, Submitted Information, and Tracking Choices

Your decision to decline optional tracking does not prevent you from contacting B3NET or submitting information through a form.

When you intentionally submit a contact form, request a proposal, subscribe to a service, make a support request, download a resource, register for an offer, or otherwise provide information to B3NET, we may process the information you deliberately submit in order to:

Respond to your inquiry or request.
Provide the service or information you requested.
Route your request to the appropriate B3NET team member.
Maintain business and customer-service records.
Prevent spam, fraud, or abuse.
Follow up regarding the specific inquiry, service, or business relationship.
Enter the submitted inquiry into our CRM or customer-management systems where reasonably necessary to respond to and manage the relationship.

Submitting a form is separate from consenting to optional website tracking.

If you have selected “Do Not Track,” have not made a tracking selection, or have an applicable GPC signal enabled, B3NET intends not to send your form information, form contents, or associated URL parameters to optional analytics or advertising platforms for behavioral advertising, remarketing, audience creation, or similar tracking purposes unless another lawful basis applies and the activity is permitted by applicable law.

Information intentionally submitted through a form may still be transmitted to service providers that are reasonably necessary to deliver, secure, process, route, store, or respond to that submission, such as hosting providers, form-processing services, spam-prevention services, email systems, CRM systems, or customer-support tools acting on B3NET’s behalf.

Artificial Intelligence (AI) Use & Chatbot Disclosure

Our website may use an AI-powered chatbot or automated chat tool, including AI Vera, to assist with customer interactions, answer basic questions, collect lead information, and route inquiries to our team. The chatbot provides automated responses and should not be considered a human representative unless clearly indicated.

AI Vera is an interactive service and is separate from optional analytics and behavioral advertising tracking. Where consent is required, B3NET intends not to automatically contact or initialize an optional third-party chatbot provider before the visitor has taken an action that requires the chatbot or otherwise provided the necessary permission.

If you intentionally open, activate, or interact with AI Vera, information necessary to provide that requested chat service may be processed.

The chatbot may collect personal information that you voluntarily provide, including your name, email address, phone number, company name, website URL, service interest, project details, maintenance needs, and message content. This information may be used to respond to your request, qualify your inquiry, provide customer support, improve our services, and follow up with you through email, phone, SMS, CRM automation, or other communication channels where permitted by law.

Chatbot conversations may be monitored, reviewed, stored, or analyzed for quality assurance, training, lead management, security, compliance, customer support, and service improvement purposes.

If optional tracking has not been accepted, B3NET intends not to use chat information for unrelated behavioral advertising, remarketing, advertising audience creation, or optional analytics tracking unless otherwise permitted by applicable law and appropriately disclosed.

Declining optional analytics or marketing tracking does not prevent information you intentionally submit through AI Vera from being processed for the purpose of providing the chat service you requested.

AI-generated responses may contain errors, outdated information, or incomplete information. You should not rely solely on chatbot responses for business, technical, legal, financial, or other important decisions. For official information, you should contact B3NET directly.

We may use third-party chatbot, CRM, analytics, and automation providers to operate the chatbot and manage inquiries. These providers may process information on our behalf according to their own terms and privacy practices, subject to applicable privacy choices and legal requirements.

By intentionally using the chatbot, you acknowledge that you are interacting with an automated tool and that the information you provide may be collected and used as described in this Privacy Policy.

Please do not provide passwords, full credit card numbers, card security codes, bank credentials, government identification numbers, health information, or other highly sensitive information through AI Vera.

Use of Information

We may use the information we collect in the following ways:

To respond to your inquiries, requests, quote submissions, proposal requests, support questions, maintenance plan inquiries, and customer service requests.
To provide, operate, maintain, and improve our websites, services, landing pages, forms, chatbot, payment-link experience, customer experience, and website maintenance offerings.
To process service plan selections, subscriptions, invoices, payments, renewals, cancellations, refunds, billing disputes, and account-related requests.
To coordinate with third-party payment gateways, payment processors, subscription billing platforms, accounting systems, and customer portals.
To send transactional emails, service updates, order updates, subscription updates, payment confirmations, invoice communications, project updates, cancellation confirmations, and administrative messages.
To provide website maintenance services, technical support, uptime monitoring, security monitoring, malware scanning, performance optimization, content edits, server support, backup support, and related services based on the plan selected.
To personalize your website experience and show content, services, plans, or offers that may be relevant to your business needs, where permitted by your privacy choices and applicable law.
To send marketing emails, newsletters, offers, promotional messages, case studies, blog updates, maintenance plan updates, and service-related communications where permitted by law.
To manage leads, customer relationships, follow-ups, sales pipelines, CRM automation, appointment scheduling, and marketing campaigns.
To analyze website traffic, user behavior, plan-selection activity, campaign performance, conversion activity, subscription activity, and marketing effectiveness where optional tracking has been permitted or another lawful basis applies.
To conduct remarketing, retargeting, audience measurement, advertising attribution, and similar marketing activities where permitted by your privacy choices and applicable law.
To improve our website design, content, services, advertising, user experience, payment flow, subscription experience, and business operations.
To detect, prevent, and respond to fraud, spam, unauthorized activity, payment abuse, chargeback abuse, security incidents, technical issues, or misuse of the Site.
To comply with legal obligations, enforce our policies, resolve disputes, collect amounts owed, maintain business records, and protect our rights, property, users, customers, and business.
To carry out any other purpose disclosed to you at the time we collect your information or with your consent.

For users located in jurisdictions that require a legal basis for processing, we may process personal information based on your consent, our legitimate business interests, performance of a contract, compliance with legal obligations, or other lawful bases permitted by applicable law.

You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send transactional, billing, subscription, service, legal, or administrative communications.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. These safeguards may include SSL encryption, access controls, password protection, secure hosting practices, monitoring tools, malware protection, vendor security controls, and internal procedures designed to reduce unauthorized access, disclosure, alteration, or destruction of information.

When payments are made through a third-party payment gateway, the payment information you submit may be collected and processed directly by that payment gateway or payment processor. These third-party providers are responsible for maintaining their own payment security practices, compliance programs, and processing systems.

B3NET does not intend to collect or store full credit card numbers or card security codes on its own website systems when payment is made through an approved third-party payment gateway. You should submit payment details only through approved secure payment links, payment gateways, invoices, customer portals, or other payment methods provided by B3NET.

Do not send credit card numbers, card security codes, bank details, passwords, or other sensitive information through email, chatbot, standard contact forms, or unsecured messages.

However, no website, system, server, database, email transmission, payment process, chatbot, payment gateway, or internet-based technology can be guaranteed to be completely secure. You provide information to us at your own risk.

If we become aware of a security incident involving your personal information, we will take reasonable steps to investigate, respond, and notify affected individuals or authorities where required by applicable law.

Sharing Your Information

We do not sell your personal information for money.

However, we may share, disclose, or make personal information available to trusted third parties in the following situations:

Service providers and vendors: We may share information with companies that help us operate our websites, host our systems, manage forms, process payments, manage subscriptions, run CRM automation, provide chatbot services, send emails, analyze website activity, manage advertising, provide customer support, or perform other business functions.
Payment gateways and payment processors: Payment and subscription information may be processed by third-party payment gateways, payment processors, subscription billing platforms, accounting platforms, or customer portal providers. These providers may collect, process, store, or transmit payment information according to their own terms, privacy policies, and security practices.
Maintenance service providers and technical vendors: We may share limited information with hosting providers, security tools, uptime monitoring providers, malware scanning tools, backup providers, performance tools, developers, contractors, or technical vendors where necessary to provide website maintenance and related services.
CRM and marketing platforms: We may use CRM, lead management, marketing automation, and email marketing platforms to store lead information, send follow-ups, manage campaigns, track engagement, and maintain customer relationships.
Analytics and advertising partners: Where permitted by your privacy choices and applicable law, we may share limited website usage, cookie, device, payment-link interaction, plan-selection, and conversion data with analytics providers, advertising networks, and remarketing platforms to measure traffic, improve campaigns, and deliver relevant advertising.
Professional advisors: We may share information with attorneys, accountants, consultants, insurers, auditors, or other professional advisors when necessary for business, legal, tax, accounting, or compliance purposes.
Legal and safety purposes: We may disclose information when required by law, subpoena, court order, government request, or when we believe disclosure is necessary to protect our rights, property, users, customers, safety, or business operations.
Business transfers: If B3NET is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.
With your consent: We may share information for any other purpose you authorize or request.

Some privacy laws may define certain advertising, analytics, remarketing, or cross-context behavioral advertising activities as “sharing,” “selling,” or “targeted advertising,” even if no money is exchanged. Where applicable, you may have the right to opt out of such activities.

Security

We are committed to ensuring that your information is secure. To help prevent unauthorized access or disclosure, we use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our websites use SSL technology to help protect information transmitted through the Site. We also use third-party service providers that may maintain their own security programs for hosting, payment processing, subscription billing, CRM, email marketing, chatbot operations, analytics, website maintenance tools, and other business functions.

Payment information submitted through a third-party payment gateway is handled by that payment gateway or payment processor. B3NET may receive limited transaction-related information, such as payment confirmation, transaction ID, subscription status, customer ID, payment token, card brand, last four digits, and expiration month/year, where made available by the payment processor.

Although we take reasonable precautions, you should also take care when submitting information online. Avoid sending confidential, sensitive, or highly personal information through standard website forms, chatbot messages, email, or unsecured communication channels unless specifically requested through a secure method.

How We Use Cookies

A cookie is a small file placed on your computer, browser, or device when you visit a website. Similar technologies may include pixels, tags, scripts, browser storage, tracking URLs, advertising identifiers, and related technologies.

B3NET distinguishes between technologies that are necessary for operation of the Site and technologies that are optional and used for analytics or marketing purposes.

Essential Technologies

Essential technologies may operate without optional tracking consent where reasonably necessary to:

Deliver the Site and requested pages.
Maintain website and network security.
Detect fraud, bots, spam, malicious traffic, or abuse.
Process privacy preferences and remember your tracking selection.
Operate forms or other functionality you specifically request.
Support customer login, account, billing, payment, or subscription functionality you intentionally use.
Maintain essential hosting, server, content-delivery, and technical functionality.

These technologies are not intended to be used for cross-context behavioral advertising or unrelated marketing profiling.

Optional Analytics and Marketing Technologies

Optional analytics and marketing technologies are used only where permitted by applicable law and, where required, after you give permission.

You may see the following privacy choice:

“We use optional analytics and marketing technologies only with your permission. Select ‘Accept Tracking’ to allow them or ‘Do Not Track’ to continue without them.”

If you select “Accept Tracking,” optional analytics, advertising, conversion measurement, CRM tracking, remarketing, or similar technologies may be activated as described in this Privacy Policy.

If you select “Do Not Track,” optional analytics and marketing technologies that require consent are intended to remain disabled.

Until you make a selection, where consent is required, B3NET intends to operate the Site without activating optional analytics or marketing tracking.

Optional services may include, depending on our current technology configuration:

Google Analytics 4.
Google Ads conversion and advertising technologies.
Meta advertising technologies.
LinkedIn advertising or conversion technologies.
CRM visitor-identification and marketing automation technologies.
Remarketing and retargeting technologies.
Other analytics, advertising, campaign-measurement, or audience technologies disclosed through our privacy preference tool.

Managing Your Choices

You may change your privacy selection through the Site’s cookie or privacy preference control.

You may also block or delete cookies using your browser settings. Blocking essential cookies or technologies may cause certain Site, payment, subscription, account, or form functionality to operate incorrectly.

Where required by law, we also honor supported legally recognized opt-out preference signals such as Global Privacy Control (GPC).

The fact that your browser sends a general “Do Not Track” header does not necessarily mean it is a legally recognized opt-out signal in every jurisdiction. However, B3NET separately provides the “Do Not Track” selection described above as part of its own privacy preference mechanism.

For additional information about your privacy rights and how to submit a request, please see the Controlling Your Personal Information, California Privacy Rights, and How to Submit a Privacy Request sections of this Privacy Policy.

Links to Other Websites

Our website may contain links to other websites, tools, platforms, payment gateways, payment links, customer portals, articles, third-party services, social media pages, partner sites, or resources that are not owned or controlled by B3NET.

This includes third-party payment links and checkout pages that may be used to process payments, subscriptions, recurring billing, refunds, cancellations, or customer account activity.

Once you leave our Site or interact with a third-party website, payment gateway, customer portal, or service, we are not responsible for the privacy practices, security, content, policies, terms, or actions of that third party. Third-party websites and platforms have their own privacy policies and terms.

You should review the privacy policy and terms of any third-party website, payment processor, payment gateway, customer portal, or service before providing personal information or payment information.

Third-Party Links: Occasionally, at our discretion, we may include or offer third-party products, services, tools, integrations, embedded content, payment links, checkout pages, or links on our website. These third parties have separate and independent privacy policies. We are not responsible or liable for the content, activities, security, or privacy practices of those third parties. However, we seek to protect the integrity of our Site and welcome feedback about third-party links.

Your Consent

By using our Site, submitting information through forms, interacting with our chatbot, subscribing to our emails, selecting a service plan, using a payment link, purchasing a subscription, or using our services, you consent to the collection and use of information as described in this Privacy Policy where consent is the applicable legal basis. Your use of the Site does not, by itself, constitute consent to optional analytics or marketing tracking where applicable law requires a separate choice.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date above. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy, except where applicable law requires a separate consent or choice.

Controlling Your Personal Information

You may choose to restrict, update, or control the collection or use of your personal information in the following ways:

When filling out a form on the website, you may choose not to provide optional information.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in the email.
You may contact us to request that we stop sending promotional communications.
You may manage optional tracking through our privacy preference tool and may manage cookies through your browser settings.
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions.
You may request that we update inaccurate or incomplete information.
You may opt out of certain marketing, targeted advertising, sharing, or tracking activities where required by applicable law.
You may request more information about how we collect, use, share, or retain your personal information.
You may contact the applicable third-party payment processor or payment gateway regarding payment method updates, payment security, subscription billing, or payment-related rights that are handled directly by that provider.
You may contact B3NET regarding billing records, invoices, subscription status, cancellation requests, or customer account questions related to our services.

We will not discriminate against you for exercising privacy rights available under applicable law.

California Privacy Rights

If you are a California resident, you may have certain rights under California privacy laws, including the right to:

Know what categories of personal information we collect, use, disclose, sell, or share.
Request access to personal information we maintain about you.
Request deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information, including certain uses for cross-context behavioral advertising.
Limit the use or disclosure of sensitive personal information, where applicable.
Not be discriminated against for exercising your privacy rights.

We do not sell personal information for money. However, certain analytics, advertising, remarketing, payment-link tracking, or website tracking activities may be considered “sharing” or “selling” under California law.

California residents may opt out of applicable sale, sharing, cross-context behavioral advertising, or similar tracking activities through the privacy preference control available on the Site, by using a supported Global Privacy Control (GPC) signal, or by contacting B3NET using the privacy-request information provided below.

Texas Privacy Rights

If you are a Texas resident, you may have certain rights under the Texas Data Privacy and Security Act, including the right to:

Confirm whether we process your personal data.
Access personal data we maintain about you.
Correct inaccuracies in your personal data.
Delete personal data provided by or obtained about you.
Obtain a copy of personal data you previously provided to us, where applicable.
Opt out of targeted advertising, sale of personal data, or certain profiling activities.
Appeal a decision we make regarding your privacy request.

If you submit a privacy request and we deny it, you may appeal our decision by contacting us using the contact details below and stating “Privacy Request Appeal” in your message.

Other Privacy Rights

Depending on where you live, you may have additional privacy rights under applicable data protection and privacy laws. These laws may include, where applicable, the EU General Data Protection Regulation (EU GDPR), the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Digital Personal Data Protection Act, 2023, and other local, state, national, or international privacy laws.

If you are located in the European Economic Area, United Kingdom, India, or another jurisdiction with privacy laws, we will review and respond to your privacy request as required by applicable law.

Subject to applicable legal limitations and exceptions, your rights may include the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate, outdated, or incomplete personal information.
Request deletion of your personal information where we are not required to retain it.
Request restriction of how we process your personal information in certain circumstances.
Object to certain processing activities, including direct marketing or processing based on legitimate interests.
Withdraw your consent where we rely on consent to collect or process your personal information.
Request a copy of your personal information in a portable and commonly used format, where applicable.
Opt out of certain marketing, profiling, targeted advertising, or automated processing activities where required by law.
Lodge a complaint with a relevant data protection authority.

For individuals in the United Kingdom, your personal information may be protected under the UK GDPR and the Data Protection Act 2018. These laws may provide rights to access, correct, delete, restrict, object to processing, request portability, and complain to the UK Information Commissioner’s Office or another relevant authority.

For individuals in the European Economic Area, your personal information may be protected under the EU GDPR. You may have similar rights to access, correct, delete, restrict, object to processing, withdraw consent, request portability, and complain to your local data protection authority.

For individuals in India, we will handle applicable privacy requests in accordance with Indian data protection laws where they apply to our collection and processing of personal information.

Some rights may not apply in every situation. We may also be allowed or required to retain certain information for legal, accounting, tax, security, fraud prevention, dispute resolution, contractual, payment processing, subscription management, or legitimate business purposes.

To exercise your privacy rights, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and the purpose for collection. For example:

Lead and inquiry information may be retained for sales follow-up, customer relationship management, reporting, and business record purposes.
Email marketing records may be retained until you unsubscribe or request deletion, subject to suppression-list requirements.
Payment, invoice, transaction, subscription, cancellation, refund, chargeback, and accounting records may be retained as needed for accounting, tax, fraud prevention, legal compliance, dispute resolution, and legitimate business purposes.
Website maintenance service records may be retained for customer support, service history, technical troubleshooting, security documentation, plan administration, and business records.
Website analytics data may be retained according to the settings of our analytics providers and subject to applicable privacy choices.
Chatbot transcripts may be retained for customer support, quality assurance, CRM management, security, and compliance purposes.
Limited payment method details received from payment processors, such as card brand, last four digits, expiration month/year, customer ID, payment token, transaction ID, or subscription ID, may be retained as needed to manage billing, subscriptions, accounting, fraud prevention, and customer support.

When personal information is no longer needed, we may delete, anonymize, aggregate, or securely retain it as required for legal, accounting, security, payment, subscription, dispute resolution, or legitimate business purposes.

Third-party payment processors and payment gateways may maintain their own records according to their own retention policies, legal obligations, and payment processing requirements.

Children’s Privacy

Our Site and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. If you believe a child has provided personal information to us, please contact us.

How to Submit a Privacy Request

To submit a privacy request, update your information, opt out of marketing, ask questions about this Privacy Policy, or request information about your personal information handled by B3NET, please contact us at:

B3NET Inc.
13601 Preston Rd, Ste W706
Dallas, TX 75240
USA
Email: info@b3net.com

Please include your name, email address, request type, and enough information for us to verify and process your request. For security purposes, we may need to verify your identity before fulfilling certain requests.

For payment method updates, payment security questions, or payment information entered directly through a third-party payment gateway, you may also need to contact the payment processor or payment gateway directly through the payment page, customer portal, or support method provided by that third party.

We will respond to privacy requests within the timeframe required by applicable law. In some cases, we may deny or limit a request if permitted by law, such as when we need to retain information for legal compliance, security, fraud prevention, accounting, contractual obligations, payment processing, subscription management, dispute resolution, or legitimate business purposes.

If you believe any information we are holding about you is incorrect or incomplete, please contact us as soon as possible. We will take reasonable steps to correct information found to be inaccurate.